Legal

Privacy Policy

How Velarics collects, uses, secures, and retains data when you use our websites, console, APIs, and related services.

Account and identity data

We collect contact and account profile details you provide, including name, email address, organization context, and authentication provider metadata.

Operational telemetry

We process logs and service usage events to keep the platform reliable, detect abuse, and improve performance and product quality.

Security and fraud prevention

Security controls such as authentication checks, rate limits, and bot protection are used to protect accounts, APIs, and infrastructure.

Data sharing boundaries

We do not sell personal data. We share data only with subprocessors and service providers needed to operate Velarics under contractual safeguards.

Retention and deletion

We retain data for operational, legal, and security needs for limited periods. You can request deletion or correction through support.

Your privacy rights

Depending on your jurisdiction, you may request access, portability, correction, objection, restriction, or deletion of your personal data.

Last updated: April 17, 2026

1. Scope

This Privacy Policy applies to Velarics public websites, documentation, developer tools, dashboard, APIs, customer support channels, and related products and services operated by INFANJI.

By accessing or using Velarics services, you acknowledge that your information may be processed as described in this policy.

2. Information we collect

Account details: name, email, login credentials, organization membership, role metadata.
Authentication events: sign-in attempts, session identifiers, device and browser context.
Service usage: API activity, feature usage metrics, operational events, and diagnostics.
Support data: tickets, communications, and files or logs shared during troubleshooting.
Billing and business metadata where applicable for paid plans and enterprise engagements.

3. How we use information

To provide, secure, and maintain Velarics services and infrastructure.
To authenticate users and enforce permissions across organizations and projects.
To monitor service health, prevent abuse, and investigate security incidents.
To communicate product updates, legal notices, and support responses.
To improve product quality, developer experience, and operational performance.

4. Legal bases for processing

We process data under one or more legal bases including contractual necessity, legitimate interests, legal obligations, and consent where required.

5. Sharing and disclosure

We may share information with:

Service providers and subprocessors required for hosting, analytics, support, and security.
Authorities when required by law, regulation, or valid legal process.
Professional advisors in connection with audits, legal, or compliance obligations.

We do not sell personal information.

6. Cookies and similar technologies

We use cookies and similar technologies for authentication continuity, security controls, and limited analytics. You can control cookies through browser settings, but essential cookies may be required for core functionality.

7. Data retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data category and applicable law.

8. Security

We use administrative, technical, and organizational safeguards designed to protect data against unauthorized access, misuse, or loss. No system can guarantee absolute security.

9. International data transfers

If data is transferred across borders, we apply reasonable contractual and technical safeguards appropriate to applicable data protection requirements.

10. Children's privacy

Velarics services are not intended for children under 13 (or a higher age where required by local law), and we do not knowingly collect personal information from children.

11. Your rights and requests

Subject to applicable law, you may request access, correction, deletion, export, restriction, or objection to processing. We may need to verify identity before fulfilling requests.

12. Policy changes

We may update this Privacy Policy periodically. Material changes will be communicated through the website, product notices, or email where appropriate.

13. Contact

For privacy questions or requests, contact us at contact@infanji.com.